The generational frictions are now particularly apparent in companies run by and catering to a largely millennial demographic.
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A fall 2021 survey of Gen Z job candidates from the recruitment software company RippleMatch found that more than two-thirds wanted jobs that will indefinitely stay remote. Millennials point out that for a generation of workers who entered the office during and after the 2008 financial crisis, and felt lucky to land any type of work, it’s unsurprising to see a premium placed on “hustling.” Gen Zers, meanwhile, are starting their careers at a new moment of crisis - in the midst of a pandemic that has upended the hours, places and ways we’re able to work. There was the once-heralded rise of the SheEO. There were #ThankGodIt’sMonday signs affixed to WeWork walls. Over time, those millennials became managers, and workplaces were reshaped in their image. “These young people tell you what time their yoga class is,” warned a “60 Minutes” segment in 2007 called “The ‘Millennials’ Are Coming.” Starting in the mid-aughts, the movement of millennials from college into the workplace prompted a flurry of advice columns about hiring members of the headstrong generation. “Rather than an intern.” Gen Z doesn’t hesitate “What is your advice for our company?” the young woman asked.
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“These younger generations are cracking the code and they’re like, ‘Hey guys turns out we don’t have to do it like these old people tell us we have to do it,’” said Colin Guinn, 41, co-founder of the robotics company Hangar Technology. And spanning sectors and start-ups, the youngest members of the work force have demanded what they see as a long overdue shift away from corporate neutrality toward a more open expression of values, whether through executives displaying their pronouns on Slack or putting out statements in support of the protests for Black Lives Matter. At a biotech venture, entry-level staff members delegated tasks to the founder. At a supplement company, a Gen Z worker questioned why she would be expected to clock in for a standard eight-hour day when she might get through her to-do list by the afternoon. At a retail business based in New York, managers were distressed to encounter young employees who wanted paid time off when coping with anxiety or period cramps. It’s a fault line that crisscrosses industries and issues. And they have no qualms about questioning not just emoji use but all the antiquated ways of their slightly older managers, from their views on politics in the office to their very obsession with work. Subtly yet undeniably, as generational shifts tend to go, there’s a new crop of employees determining the norms and styles of the workplace.
Now, she gets the foreboding sense from colleagues that her AARP card awaits. Fain is old enough to remember when millennials determined what was in vogue: rompers, rose pink, craft beer, Netflix and chill. “Yeah I only use that emoji at work for professionalism,” she recalled a younger employee replying. Fain, 34, said she wrote in a water-cooler-type Slack channel. “I heard that using this emoji isn’t cool anymore,” Ms. Fain, who works as a product manager at a large tech company, heard that some of her favorite emojis might also be confronting retirement - namely that laughing-sobbing face - she decided to seek the counsel of her junior colleagues. As a millennial with a habit of lurking on TikTok, Jessica Fain understood that skinny jeans and side parts were on the steady march toward extinction.